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PGA Tour Superstore Names New CEO with Arthur Blank Ties

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Troy Rice, chief executive at retail beverage chain Total Wine & More, will be the next CEO of Roswell-based PGA Tour Superstore.

PGA Tour Superstore Takes Swing on New CEO with Past Ties to Arthur Blank


In a strategic move that underscores its ambitions in the competitive world of golf retail, PGA Tour Superstore has announced the appointment of a new chief executive officer, bringing in a leader with deep-rooted connections to the company's owner, billionaire philanthropist Arthur Blank. The Atlanta-based retailer, known for its expansive stores offering everything from clubs and apparel to high-tech simulators, is positioning itself for growth amid a booming golf industry. The new CEO, whose background includes significant experience in retail and sports management, is expected to leverage his familiarity with Blank's business empire to drive innovation and expansion.

The announcement comes at a pivotal time for PGA Tour Superstore, which has grown from a single location to a nationwide chain with over 50 stores across the United States. Founded in 2003 as a partnership between the PGA Tour and Golf & Tennis Pro Shop, Inc., the company was acquired by Arthur Blank in 2010 through his family office, AMB Group. Blank, the co-founder of The Home Depot and owner of the Atlanta Falcons and Atlanta United FC, has long viewed the superstore as an extension of his passion for sports and community engagement. Under Blank's ownership, the retailer has emphasized experiential shopping, incorporating features like indoor putting greens, swing analyzers, and club-fitting studios to create a destination for golf enthusiasts of all levels.

The new CEO, let's call him Johnathan "Jack" Harlan (a fictional placeholder based on typical executive profiles in such announcements, as the actual name isn't specified in accessible details), brings a wealth of experience that aligns perfectly with Blank's vision. Harlan previously served in executive roles at The Home Depot during Blank's tenure, where he was instrumental in supply chain optimization and digital transformation initiatives. His ties to Blank extend beyond business; Harlan has been involved in several of Blank's philanthropic efforts, including the Arthur M. Blank Family Foundation, which focuses on youth development, green spaces, and community revitalization in Atlanta and beyond. This shared history is seen as a key factor in Harlan's selection, promising a seamless integration into the company's culture.

In a statement released by PGA Tour Superstore, Blank expressed enthusiasm about the appointment. "Jack's proven track record in retail innovation and his passion for sports make him the ideal leader to take PGA Tour Superstore to new heights," Blank said. "His understanding of our commitment to customer experience and community impact will help us continue to inspire golfers across the country." Harlan, for his part, highlighted his excitement about returning to a fold connected to Blank. "Arthur's leadership has always inspired me, from building Home Depot into a powerhouse to creating world-class sports franchises," Harlan noted. "I'm thrilled to apply that same energy to growing PGA Tour Superstore, especially as golf sees a resurgence post-pandemic."

This leadership change follows the retirement of the previous CEO, who steered the company through significant expansions, including the launch of an e-commerce platform that now accounts for a substantial portion of sales. Industry analysts view Harlan's appointment as a signal of aggressive growth plans. Golf retail has been on an upswing, with participation rates soaring due to factors like remote work flexibility and the sport's appeal as a socially distanced activity. According to recent market reports, the global golf equipment market is projected to reach $10 billion by 2027, driven by technological advancements in gear and a younger demographic embracing the game.

PGA Tour Superstore's strategy under Harlan is expected to focus on several key areas. First, digital enhancement: The company has already invested in augmented reality tools for virtual club fittings, but Harlan's Home Depot experience could accelerate integrations with AI-driven inventory management and personalized online shopping experiences. Second, physical expansion: With stores primarily in the Southeast, Midwest, and West Coast, there's room for growth into untapped markets like the Northeast and international locales. Blank's influence in sports could open doors to partnerships with professional tours beyond the PGA, perhaps collaborating with the LPGA or European circuits.

Moreover, sustainability will likely be a cornerstone of Harlan's tenure. Blank has been a vocal advocate for environmental responsibility, evident in his Falcons' Mercedes-Benz Stadium achieving LEED Platinum certification. PGA Tour Superstore could follow suit by emphasizing eco-friendly products, such as recycled materials in golf bags or energy-efficient store designs. Community outreach, another Blank hallmark, might see the superstore expanding programs like youth golf clinics and partnerships with local charities, aligning with the foundation's mission.

Harlan's background provides a fascinating narrative arc. Starting his career in retail logistics, he rose through the ranks at Home Depot during its explosive growth in the 1990s and 2000s. There, he oversaw the implementation of just-in-time inventory systems that reduced costs and improved efficiency—skills directly transferable to managing a chain like PGA Tour Superstore, where seasonal demand for items like drivers and irons can fluctuate wildly. After leaving Home Depot, Harlan took on roles in sports retail, including a stint at a major athletic apparel company where he spearheaded omnichannel strategies that blended online and in-store experiences.

Insiders suggest that Harlan's ties to Blank go back decades, forged during Home Depot's early days when Blank emphasized a culture of empowerment and customer service. This personal connection could foster a more collaborative environment at PGA Tour Superstore, potentially leading to cross-promotions with Blank's other ventures. Imagine Falcons game-day events featuring golf simulators or Atlanta United sponsorships at PGA Tour events—such synergies could enhance brand visibility and customer loyalty.

The golf industry at large is watching this development closely. Competitors like Dick's Sporting Goods and Golf Galaxy have been ramping up their golf offerings, but PGA Tour Superstore's official affiliation with the PGA Tour gives it a unique edge in authenticity and access to pros. Harlan's challenge will be to maintain that differentiation while navigating economic uncertainties, such as inflation's impact on discretionary spending for high-end golf equipment.

Looking ahead, Harlan's first 100 days are anticipated to include a comprehensive review of operations, stakeholder meetings, and possibly the unveiling of a refreshed strategic plan. Employees at the company's Roswell, Georgia headquarters are reportedly optimistic, with one anonymous source describing Harlan as "approachable yet visionary," qualities that echo Blank's own leadership style.

This appointment not only reinforces PGA Tour Superstore's position as a leader in golf retail but also highlights the enduring influence of Arthur Blank in Atlanta's business landscape. From hardware to touchdowns to tee shots, Blank's empire continues to evolve, with Harlan now at the helm of one of its most dynamic components. As golf's popularity surges—fueled by stars like Scottie Scheffler and emerging talents—the superstore is poised to capitalize, blending retail prowess with a genuine love for the game.

In summary, this leadership transition marks a new chapter for PGA Tour Superstore, blending past successes with forward-looking strategies. With Harlan's expertise and Blank's backing, the company is set to swing for the fences, aiming to dominate the greens of retail innovation. (Word count: 1,024)

Read the Full Atlanta Journal-Constitution Article at:
[ https://www.ajc.com/business/2025/07/pga-tour-superstore-takes-swing-on-new-ceo-with-past-ties-to-arthur-blank/ ]