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NatWest Is OpenAI's Third Major Banking Partner, Follows UK Bank Layoffs and Bank Closures


Published on 2025-03-21 15:00:51 - CCN
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  • NatWest and OpenAI have signed a landmark partnership. Planned closures and layoffs have plagued NatWest since 2024. Global industries are increasingly turning to AI to

NatWest has become the third major banking partner for OpenAI, following in the footsteps of other financial institutions in the UK that have recently undergone layoffs and branch closures. This partnership aims to leverage OpenAI's AI capabilities to enhance customer service, streamline operations, and innovate banking solutions. The move comes at a time when traditional banking models are facing significant changes, with banks like NatWest looking to AI to reduce costs and improve efficiency. This collaboration reflects a broader trend in the banking sector towards digital transformation, amidst challenges like staff reductions and the closure of physical branches, as banks adapt to new technological advancements and changing customer expectations.

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[ https://www.msn.com/en-us/money/technology/natwest-is-openai-s-third-major-banking-partner-follows-uk-bank-layoffs-and-bank-closures/ar-AA1BoOKz ]